Knowledge Centre
Explore insights, advice, and strategies designed to help you navigate technology with confidence. From improving efficiency to enhancing security and supporting growth, our expert-driven content is here to guide your business forward.
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- CoPilot
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Top 10 ways Microsoft 365 Copilot is transforming...
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What is Microsoft 365 Copilot and how can...
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- CoPilot
- Compliance
What is Microsoft 365 Copilot, and how does it work?
Microsoft 365 Copilot is an AI-powered assistant integrated into Microsoft 365 applications like Word, Excel, PowerPoint, Outlook, and Teams. It leverages large language models and Microsoft Graph to enhance productivity by assisting with drafting content, summarising information, generating insights, and automating routine tasks. Copilot works directly within these applications, allowing users to streamline workflows, improve collaboration, and make informed decisions faster.
For more detailed information on how Microsoft 365 Copilot works, read our full article: “What is Microsoft 365 Copilot and how can it transform your business?”
Which Microsoft 365 applications are compatible with Copilot?
Microsoft 365 Copilot is designed to work seamlessly across core Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Teams. Its capabilities are deeply embedded, providing real-time assistance for document drafting, data analysis, presentation design, email management, and meeting summaries, all within the familiar Microsoft 365 environment.
If you would like more information about how Copilot works with these applications and how it can enhance your business operations, the experts at The IT Agency can assist. Book a discovery call here.
What are the benefits of using Copilot for my business?
Copilot enhances productivity by automating time-consuming tasks such as document creation, data analysis, and meeting summaries. It streamlines workflows, improves accuracy, and reduces manual effort, allowing business owners and leaders to focus on strategic decision-making. Its seamless integration with Microsoft 365 applications also facilitates better collaboration and faster access to critical insights.
For a deeper understanding of how Copilot can transform your business, read our full article: “What is Microsoft 365 Copilot and how can it transform your business?”
How does Copilot handle data privacy and security?
Microsoft 365 Copilot is built on Microsoft’s enterprise-grade security framework, ensuring that all data remains within your organisation’s Microsoft 365 environment. It adheres to strict privacy standards, including encryption at rest and in transit, zero data retention after sessions, and full compliance with global regulations such as GDPR, HIPAA, and ISO/IEC 27001. Data processed by Copilot is never used to train models outside your tenant.
For a deeper understanding of Copilot’s privacy and security measures, read our full article: “Is Microsoft 365 Copilot safe? Understanding privacy and security.”
Is there a free trial available for Copilot?
Currently, Microsoft 365 Copilot is offered as an add-on to existing Microsoft 365 subscriptions, and there is no free trial readily available. However, depending on your business’s specific circumstances and Microsoft licensing agreements, there may be pilot programs or promotional opportunities available.
To understand what options might be available for your business, speak with the experts at The IT Agency. Book a discovery call here.
What is the cost of Microsoft 365 Copilot?
Microsoft 365 Copilot is priced as an add-on to Microsoft 365 Business or Enterprise plans. The exact pricing may vary depending on your Microsoft licensing agreement and specific business needs.
We can help you calculate the total cost of ownership and identify the right plan for your business. If you would like to speak with an IT Agency Microsoft expert, book a discovery call here.
How does Copilot differ from other AI tools like ChatGPT?
While tools like ChatGPT are standalone chat-based assistants, Microsoft 365 Copilot is built directly into the Microsoft 365 applications you use every day, like Word, Excel, PowerPoint, Outlook, and Teams. This means it can help you create documents, analyse data, manage emails, and even summarise meetings right where you work, without the need to switch between different apps. Copilot understands the context of your business information, making it more intuitive and seamless for everyday tasks.
For a deeper understanding of how Copilot compares to other AI tools, read our full article: “Copilot vs. other AI tools: What makes Microsoft’s solution different?”
Can I replace ChatGPT with Copilot?
Microsoft 365 Copilot and ChatGPT serve different purposes, so replacing one with the other depends on your business needs. ChatGPT is designed primarily as a conversational AI for generating text and answering questions across various topics. Microsoft 365 Copilot, on the other hand, is integrated directly into Microsoft 365 applications like Word, Excel, PowerPoint, Outlook, and Teams, enhancing productivity through drafting documents, summarising meetings, analysing data, and streamlining collaboration. If your business is heavily focused on document creation, data analysis, and team collaboration within the Microsoft ecosystem, Copilot would be the more effective choice.
For a deeper understanding of how Copilot compares to other AI tools, read our full article: “Copilot vs. other AI tools: What makes Microsoft’s solution different?”
Can Copilot be customised for specific business needs?
Yes, Microsoft 365 Copilot can be customised to fit specific business workflows. The IT Agency or your administrators can configure access controls, integration settings, and task automations to align with business goals. This means that Copilot can be set up to streamline repetitive tasks, improve collaboration, and help manage data specific to your business operations. Customisation allows you to get the most out of Copilot by focusing on the areas that matter most to your business.
If you would like more information about how Copilot can be customised for your specific business needs, the experts at The IT Agency can assist. Book a discovery call here.
What is Copilot Chat, and how does it function?
Copilot Chat is an interactive feature within Microsoft 365 applications that allows you to ask questions and request tasks using plain, everyday language. For example, you can ask it to draft a report, summarise a meeting, or analyse data, and it will perform the task directly within the application you are working in, such as Word or Excel. This conversational interface makes it easier to access information, generate content, and complete tasks faster without switching between different apps or tools.
If you would like more information about how Copilot Chat works and how it can streamline your business operations, the experts at The IT Agency can assist. Book a discovery call here.
How does Copilot integrate with Microsoft Teams?
In Microsoft Teams, Copilot enhances collaboration by capturing meeting notes, summarising key points, and even generating follow-up emails and action items. It works seamlessly within live meetings, helping you keep track of important discussions and decisions. Copilot can also assist in creating collaborative documents during team meetings, ensuring everyone stays aligned and informed. This integration streamlines communication, reduces the need for manual note-taking, and helps teams stay on the same page effortlessly.
For assistance with integrating Copilot into your business, the experts at The IT Agency can help. Book a discovery call here.
What is the difference between Copilot in Microsoft 365 apps and Copilot Chat?
Microsoft 365 Copilot is integrated directly within applications like Word, Excel, PowerPoint, Outlook, and Teams, helping you with tasks like drafting documents, analysing data, and managing emails. Copilot Chat, on the other hand, is an interactive chat feature that allows you to ask questions, summarise content, and generate insights using natural language. While Copilot in apps focuses on enhancing tasks within specific software, Copilot Chat provides a conversational way to access information and complete tasks across the suite.
For assistance with understanding which version of Copilot is best for your business, the experts at The IT Agency can help. Book a discovery call here.
How can Copilot assist with data analysis in Excel?
Microsoft 365 Copilot enhances data analysis in Excel by using AI to interpret complex datasets, generate visualisations, and summarise key insights. One of its standout features is the ability to use natural language queries, which means you can ask Copilot questions in plain English, like “What were the top sales regions last year?” or “Show me the trend in revenue over the last quarter,” and it will produce charts, graphs, and summaries instantly. This reduces the time spent on manual calculations and complex formulas, making data analysis faster and more intuitive.
For assistance with integrating Copilot into your business, the experts at The IT Agency can help. Book a discovery call here.
Is Copilot suitable for small and medium-sized businesses (SMBs)?
Microsoft 365 Copilot enhances data analysis in Excel by using AI to interpret complex datasets, generate visualisations, and summarise key insights. One of its standout features is the ability to use natural language queries, which means you can ask Copilot questions in plain English, like “What were the top sales regions last year?” or “Show me the trend in revenue over the last quarter,” and it will produce charts, graphs, and summaries instantly. This reduces the time spent on manual calculations and complex formulas, making data analysis faster and more intuitive.
For assistance with integrating Copilot into your business, the experts at The IT Agency can help. Book a discovery call here.
What are the system requirements for deploying Copilot?
To deploy Microsoft 365 Copilot, your business needs to have an active Microsoft 365 Business Standard, Business Premium, or Enterprise plan. You also need Microsoft Entra ID, formerly known as Azure Active Directory, for user authentication and access management. Your devices should be running Windows 10 or later, or the latest version of macOS, and should have access to the internet for cloud-based features. The IT Agency can assist with assessing your current setup to ensure your business is ready for a seamless Copilot deployment.
For more information about the system requirements for deploying Copilot, the experts at The IT Agency can assist. Book a discovery call here.
How does Copilot ensure compliance with industry regulations?
Business owners and leaders can feel confident knowing that Copilot is designed to meet strict global standards for data protection and privacy.
Microsoft 365 Copilot is built on Microsoft’s enterprise-grade security framework and adheres to global compliance standards, including GDPR, HIPAA, ISO/IEC 27001, and SOC certifications. All data remains within your organisation’s Microsoft 365 environment, with encryption at rest and in transit to protect sensitive information. Microsoft regularly undergoes independent audits to verify compliance with industry regulations.
The IT Agency can help you understand how Copilot meets the specific compliance requirements of your industry. For more information specific to your business, book a discovery call here.
Can Copilot help with content creation and editing?
Yes, Microsoft 365 Copilot makes content creation and editing faster and easier for business owners, leaders, and their teams. Whether it’s drafting reports, creating presentations, writing articles, preparing social media posts, or even building polished business proposals, Copilot can generate well-structured content with just a few prompts. This allows teams to produce professional documents more quickly, freeing up time to focus on high-impact activities. It also suggests improvements for clarity, grammar, and structure, ensuring that all materials are polished and ready to share.
For more ways that Copilot can help streamline your business operations, read our full article: “What is Microsoft 365 Copilot and how can it transform your business?”
How does Copilot enhance email management in Outlook?
Microsoft 365 Copilot streamlines email management in Outlook by helping you draft emails, summarise long threads, and suggest follow-up responses. It can quickly summarise key points from lengthy conversations, making it easier to catch up on important information without scrolling through multiple replies. Copilot also drafts well-structured emails based on key points you provide, saving you time and ensuring your communication is clear and professional.
For more ways that Copilot can help streamline your business operations, read our full article: “What is Microsoft 365 Copilot and how can it transform your business?”
What training is required for employees to use Copilot effectively?
One of the advantages of Microsoft 365 Copilot is its user-friendly design, which is built right into the applications that teams already use, like Word, Excel, PowerPoint, Outlook, and Teams. Most employees can start using Copilot with minimal training, although basic familiarisation with its features is recommended. Sessions focused on understanding natural language queries, automation capabilities, and integration within Microsoft 365 apps can be highly beneficial. The IT Agency also offers training and onboarding sessions to help your team feel confident using Copilot effectively.
For more ways that Copilot can transform everyday tasks, read our full article: “What is Microsoft 365 Copilot and how can it transform your business?”
How does Copilot handle multilingual support?
Microsoft 365 Copilot supports multilingual capabilities across its applications, allowing you to draft, edit, and translate content in multiple languages directly within Word, Outlook, and other Microsoft 365 apps. This is particularly useful for businesses that operate in diverse markets or communicate with international clients. Copilot’s natural language processing enables it to understand prompts and generate content in different languages, making it easier to maintain professional communication across regions.
If you would like more information about how Copilot’s features can benefit your business, the experts at The IT Agency can assist. Book a discovery call here.
Where can I find more information and support for Copilot?
There are several resources available to learn more about Microsoft 365 Copilot. Microsoft offers detailed documentation and training modules on its official website, and partners like The IT Agency provide tailored support, onboarding, and consultation services. If you are looking for step-by-step guidance, integration support, or practical insights into how Copilot can fit into your business operations, The IT Agency can provide expert advice and assistance.
For more tailored support and to understand how Copilot can be optimised for your business, the experts at The IT Agency can assist. Book a discovery call here.
How do I use Microsoft Copilot?
Using Microsoft Copilot is simple and intuitive. Once it is enabled within your Microsoft 365 applications, you can interact with it directly inside tools like Word, Excel, PowerPoint, Outlook, and Teams. You can use natural language commands to ask Copilot to draft documents, create reports, summarise emails, and even generate presentations. For example, you can type “Draft a project proposal based on last month’s sales data” and Copilot will instantly create a structured draft.
For a step-by-step guide on getting started with Copilot, read our full article: “How to get started with Microsoft 365 Copilot: A step-by-step guide.”
Is Copilot free?
No, Microsoft 365 Copilot is not free. It is offered as an add-on to existing Microsoft 365 Business and Enterprise subscriptions. Pricing varies depending on your Microsoft licensing agreement and the specific needs of your business. While there is no free version available, Copilot’s integration with Microsoft 365 applications can provide significant productivity improvements that justify the investment.
We can help you understand the total cost of ownership and identify the best plan for your business. Speak with the experts at The IT Agency. Book a discovery call here.
What does Copilot do?
Microsoft 365 Copilot is an AI-powered assistant that works directly within Microsoft 365 applications like Word, Excel, PowerPoint, Outlook, and Teams. It helps business owners and leaders automate repetitive tasks, draft content, summarise information, and analyse data faster and more efficiently. Copilot can create reports, summarise long email threads, generate insights from complex datasets, and even prepare polished presentations with just a few prompts. Its seamless integration allows you to work smarter, not harder, across all your business operations.
For more information about how Copilot transforms business tasks, read our full article: “What is Microsoft 365 Copilot and how can it transform your business?”
What is Copilot used for?
Microsoft 365 Copilot is used to enhance productivity and streamline everyday business tasks within Microsoft 365 applications. It helps business owners, leaders and their teams with drafting documents, analysing data, managing emails, creating presentations, and summarising meetings. Copilot’s AI-driven capabilities allow users to perform these tasks faster and with greater accuracy, freeing up time to focus on strategic decision-making and business growth.
For more information about how Copilot is transforming business operations, read our full article: “What is Microsoft 365 Copilot and how can it transform your business?”
How do I access Microsoft Copilot?
To access Microsoft Copilot, your business must have an active Microsoft 365 Business Standard, Business Premium, or Enterprise plan with the Copilot add-on. Once it is enabled, Copilot is integrated directly into your existing Microsoft 365 applications, including Word, Excel, PowerPoint, Outlook, and Teams. You can begin using it immediately to draft documents, summarise emails, analyse data, and create presentations.
For step-by-step guidance on how to get started, read our full article: “How to get started with Microsoft 365 Copilot: A step-by-step guide.”
Is Microsoft Copilot good?
Microsoft Copilot is considered a powerful tool for enhancing productivity and streamlining business processes. Its seamless integration with Microsoft 365 applications allows business owners, leaders, and their teams to automate repetitive tasks, draft documents faster, and manage data more effectively. Many businesses report improvements in efficiency, collaboration, and time savings after implementing Copilot into their daily operations.
For more information about how Copilot can transform your business, read our full article: “What is Microsoft 365 Copilot and how can it transform your business?”
Can Copilot generate images?
Currently, Microsoft 365 Copilot is focused on enhancing productivity within Word, Excel, PowerPoint, Outlook, and Teams through content creation, data analysis, email management, and meeting summarisation. Image generation is not part of its core capabilities. However, Copilot can help you organise, format, and integrate images into documents and presentations seamlessly. For image generation, tools like Microsoft Designer or third-party solutions are typically used alongside Copilot.
For a deeper understanding Copilot capability, read our full article: “Copilot vs. other AI tools: What makes Microsoft’s solution different?”
Do I need Copilot?
Whether or not you need Microsoft 365 Copilot depends on your business’s goals and how you manage tasks like document creation, data analysis, email management, and team collaboration. Copilot is designed to streamline repetitive tasks, boost productivity, and improve collaboration across Microsoft 365 applications. If you find that your team spends too much time on manual processes or struggles with data analysis and report generation, Copilot could be a valuable addition to your operations.
If you would like personalised advice on whether Copilot is right for your business, the experts at The IT Agency can assist. Book a discovery call here.